Analytics
Overview
Analysis lets you run multi-dimensional statistics and comparisons on community content such as posts, videos, and comments, helping you understand content trends, sentiment distribution, and engagement performance.
Visual analysis
With Visual Analysis, you can configure analysis conditions around the questions you care about and view the results in charts and tables.
- Data range and filters: Select the time, platform, and content type, and combine them with conditions such as sentiment, keywords, and tags to focus on the content you want to analyze.
- Metrics and dimensions: Combine metrics such as content count, user count, and engagement on posts and videos. You can also define custom metrics with formulas, and compute and compare statistics by dimensions such as time, platform, and tag.
- Review and verify results: For analysis results that support drill-down, view the content details, and export the result table as needed.
For detailed steps, see Visual analysis.
Reuse analysis reports
Save frequently used analysis configurations as reports so you can view and adjust them later. In the Workbench, you can add saved reports to the dashboard and display them alongside the system preset reports to keep an eye on key data.
For dashboard configuration, see Workbench.
Tags are maintained in a separate module. In analysis, you can filter and group by existing tags.